Open Analysis
What is Open?
Open is an AI-powered customer support platform designed to manage support inflow across multiple channels. Its unique capability lies in its ability to handle complex support requests and perform actions beyond simple responses. This approach enables businesses to automate customer support efficiently, improving response accuracy and customer satisfaction.
HQ Country
San Francisco, United States
Employees
1-10
Founded
2024
Industry
SaaS, AI/ML
Product Features & Capabilities
- AI customer support for web, phone, and email
- Integrations with over 27 training sources
- Empathetic AI tone for customer interactions
- Autopilot and Assist modes for support
- Customizable web widget for direct customer engagement.
