New York Carpet Cleaning Analysis
What is New York Carpet Cleaning?
Award-winning carpet and upholstery cleaning services
Employees
11-50
Founded
2000
Industry
Residential
Years In Business
23
Product Features & Capabilities
- Carpet Cleaning
- Rug Cleaning Services
- Upholstery Cleaning
- Commercial Carpet Cleaning
- Mattress Cleaning
- Pet Stain and Odor Removal Services
- Curtains, Blinds and Drapes Cleaning Services
- Organic Carpet Cleaning
- Scotchgard Application
- Tile Grout Cleaning and Sealing
- Area Rug Repair
- Allergies and Asthma Relief
Use Cases
Clean carpets in residential homes with high foot traffic; Restore area rugs to original colors; Provide commercial carpet cleaning for office spaces; Remove pet odors from furniture; Clean and maintain upholstery in homes and businesses
Pricing
$0.25 to $2 per square foot, $300 to $550 for larger spaces
Customer Success Story
Customer reviews for New York Carpet Cleaning, Inc. reflect a mix of positive and negative feedback:
Positive Feedback:
1. Many customers praised the company's responsiveness and professionalism. For instance, a review on Yelp highlighted that "from the very first contact, NY Carpet Cleaning was extremely responsive and professional."
2. Angie's List reviews noted prompt service and reasonable pricing, with one customer mentioning that the service was "very accommodating on scheduling both the quote and the actual cleaning."
3. Customers appreciated the quality of the cleaning, with one stating, "Excellent service and the rugs came out great and we were very pleased."
Negative Feedback:
1. Despite the overall positive ratings, some reviews on Yelp indicated dissatisfaction, with an average rating of 3.3 out of 5, suggesting that not all experiences were positive.
2. There were mentions of issues with scheduling and communication in some reviews, indicating that while many had good experiences, others faced challenges.
Overall, while New York Carpet Cleaning, Inc. has received commendations for its service quality and professionalism, there are also notable concerns regarding customer service and consistency.
Positive Feedback:
1. Many customers praised the company's responsiveness and professionalism. For instance, a review on Yelp highlighted that "from the very first contact, NY Carpet Cleaning was extremely responsive and professional."
2. Angie's List reviews noted prompt service and reasonable pricing, with one customer mentioning that the service was "very accommodating on scheduling both the quote and the actual cleaning."
3. Customers appreciated the quality of the cleaning, with one stating, "Excellent service and the rugs came out great and we were very pleased."
Negative Feedback:
1. Despite the overall positive ratings, some reviews on Yelp indicated dissatisfaction, with an average rating of 3.3 out of 5, suggesting that not all experiences were positive.
2. There were mentions of issues with scheduling and communication in some reviews, indicating that while many had good experiences, others faced challenges.
Overall, while New York Carpet Cleaning, Inc. has received commendations for its service quality and professionalism, there are also notable concerns regarding customer service and consistency.
Other Considerations
Serves all five boroughs of New York City; Offers a 30-day, 100% Clean Guarantee; Recognized for excellent customer service with numerous positive reviews
Special Offers
New York Carpet Cleaning, Inc. is currently offering a 15% discount on any service for a limited time, specifically for new customers. The promotional code to use is "NYCARPET."
Service Area
New York Carpet Cleaning, Inc. operates in the following geographical areas: Manhattan, Brooklyn, The Bronx, Queens, Staten Island, Long Island, and Westchester.
Certifications
New York Carpet Cleaning, Inc. does not explicitly list its certifications or accreditations on its website or in the available search results. However, common certifications in the carpet cleaning industry include:
- Carpet Cleaning Technician (CCT) - Offered by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), this certification covers the fundamentals of carpet cleaning.
- Seal of Approval (SOA) - Provided by the Carpet and Rug Institute, this program tests the effectiveness of carpet cleaning products and equipment.
- Other IICRC Certifications - The IICRC offers various certifications related to cleaning and restoration, which may be relevant to carpet cleaning services.
For specific information regarding New York Carpet Cleaning, Inc.'s certifications, it is recommended to contact them directly through their website.
