NAPA TRACS Analysis
What is NAPA TRACS?
Industry-leading auto shop management software for 10,000+ repair shops
Location
Atlanta, United States
Employees
11-50
Founded
1989
Product Features & Capabilities
- Fast and accurate estimating with multi-vendor pricing
- Profitability management with real-time analytics
- Inventory management with expense minimization
- Scheduling tools for single and multi-shop operations
- Tire integrations
- 360 Payments
- Third-party integrations including Mitchell1 ProDemand®
- SideKick360 CRM
- NAPA SmartCall
- Digital Vehicle Inspections
- Labor Profit Management
- SureCritic
- Net Driven
- The Back Office
Use Cases
Generate accurate estimates with real-time pricing from multiple vendors; Track shop profitability with daily analytics; Manage inventory to reduce waste and costs; Schedule appointments across single or multiple locations; Integrate with Mitchell1 ProDemand® for parts and labor data; Use NAPA SmartCall for automated customer outreach; Monitor labor costs and profitability per job; Conduct digital vehicle inspections; Access industry-specific catalogs for parts ordering
Other Considerations
Serves over 10,000 auto repair shops; Dedicated sales and support team recognized as best in industry; Offers enterprise-level training with LMS and live classes; Integrated with Mitchell1 ProDemand®; Available in multiple shop configurations including single, multi-shop, and fleet management
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