NAPA TRACS Analysis
What is NAPA TRACS?
NAPA TRACS provides a full-featured auto shop management system with tools for estimating, inventory, scheduling, and profitability analytics. The platform serves over 10,000 automotive repair shops and includes integrated vendor catalogs, labor profit tracking, and wireless tools. Its dedicated sales and support team is highlighted as the best in the industry.
Location
Atlanta, United States
Employees
11-50
Founded
1989
Product Features & Capabilities
- Fast and accurate estimating with multi-vendor pricing
- Profitability management with real-time analytics
- Inventory management with expense minimization
- Scheduling tools for single and multi-shop operations
- Tire integrations
- 360 Payments
- Third-party integrations including Mitchell1 ProDemand®
- SideKick360 CRM
- NAPA SmartCall
- Digital Vehicle Inspections
- Labor Profit Management
- SureCritic
- Net Driven
- The Back Office
Use Cases
Generate accurate estimates with real-time pricing from multiple vendors; Track shop profitability with daily analytics; Manage inventory to reduce waste and costs; Schedule appointments across single or multiple locations; Integrate with Mitchell1 ProDemand® for parts and labor data; Use NAPA SmartCall for automated customer outreach; Monitor labor costs and profitability per job; Conduct digital vehicle inspections; Access industry-specific catalogs for parts ordering
Other Considerations
Serves over 10,000 auto repair shops; Dedicated sales and support team recognized as best in industry; Offers enterprise-level training with LMS and live classes; Integrated with Mitchell1 ProDemand®; Available in multiple shop configurations including single, multi-shop, and fleet management
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