Mr. Green Carpet Care Analysis
What is Mr. Green Carpet Care?
Eco-friendly carpet and upholstery cleaning services
Founded
1981
Industry
Residential
Years In Business
20
Product Features & Capabilities
- Carpet cleaning
- Upholstery cleaning
- Rug cleaning
- Organic disinfection
- Stain removal
- Odor removal
- Rug repair
Use Cases
Remove pet stains from carpets; Disinfect upholstery against viruses; Clean silk and wool rugs; Restore antique rugs; Eliminate smoke odors from furniture
Pricing
$169
Customer Success Story
Mr. Green Carpet Care has received a variety of customer reviews highlighting both positive and negative experiences.
- High Satisfaction with Service - Many customers praised the professionalism and friendliness of the staff, particularly mentioning a technician named Santos who was noted for being punctual and courteous. (Source: Yelp)
- Effective Cleaning - Reviewers reported that the cleaning services were effective, with carpets appearing significantly cleaner after treatment. One customer noted that their heavily stained carpet looked much better post-cleaning. (Source: Angie's List)
- Reasonable Pricing - Customers appreciated the reasonable pricing for the services provided, especially for the cleaning of Oriental rugs. (Source: Park Slope Parents) Negative Feedback:
- Inconsistent Results - Some customers expressed dissatisfaction with the results, stating that certain areas were not cleaned as thoroughly as expected. (Source: Angie's List)
- Scheduling Issues - A few reviews mentioned difficulties with scheduling appointments, including delays in service or miscommunication regarding timing. (Source: Yelp)
Overall, Mr. Green Carpet Care is generally well-regarded for its customer service and cleaning effectiveness, though there are some concerns regarding consistency and scheduling.
Other Considerations
Serves NYC, Long Island, and Westchester County; Offers eco-friendly cleaning solutions; Provides 100% satisfaction guarantee
Service Area
Mr. Green Carpet Care operates in the following geographical areas: New York City (including Brooklyn, Queens, Manhattan, Bronx, and Staten Island), Nassau County, Westchester County, parts of New Jersey, and parts of Connecticut.
Certifications
Mr. Green Carpet Care is noted to use eco-friendly products and practices. They are recognized as a LEED Accredited Professional, but there are no specific certifications or accreditations explicitly stated as held by the company.
Special Offers
Mr. Green Carpet Care currently offers several promotions, including:
- A 15% discount on commercial cleaning services.
- 20% off on Scotchgard treatments.
- A $69 carpet cleaning special.
