Modernize Analysis

Customer reviews for Modernize's plumbing services reflect a mix of positive and negative feedback. **Positive Feedback:** 1. Many customers appreciate the ease of connecting with trusted professionals through Modernize, highlighting the convenience of their service. For instance, one review noted that the leads provided were excellent and that the communication was quick and effective. 2. On platforms like Reviews.io, Modernize has an average rating of 4.6 out of 5, with a significant number of customers rating their experience as excellent. **Negative Feedback:** 1. Conversely, some reviews on Trustpilot indicate dissatisfaction, with complaints about receiving low-quality leads and spammy contacts. One reviewer described their experience as "absolutely horrible," stating that the leads were often dead numbers. 2. The overall rating on Trustpilot is around 3.1, suggesting a mixed level of customer satisfaction, with some users expressing frustration over the quality of service. Overall, while many customers find value in the service, there are notable concerns regarding lead quality and customer support.