Lyro Analysis: $26M Raised
What is Lyro?
Lyro is an AI-powered chatbot developed by Tidio that automates customer service interactions, allowing sales development representatives to manage customer inquiries more efficiently. It can answer common questions and perform recurring tasks, significantly reducing response times and freeing up team resources.
Employees
201-500
Founded
2013
Industry
SaaS, AI/ML
Revenue
$29.4 million
Autonomy Level
Fully autonomous
Market Verticalization
Horizontal
Sales Tech Capabilities
Prospecting, Enrichment, Personalization, Reply Handling, CRM Automation, Analytics
Target User Segment
SMB/Startup
Product Features & Capabilities
- Automated customer responses, multilingual support, integration with existing customer service tools, ability to handle routine tasks, human-like conversation capabilities, scalable solutions for growing businesses.
- Prospecting, Enrichment, Personalization, Reply Handling, CRM Automation, Analytics
Pricing
50 conversations for $39
100 conversations for $75
150 conversations for $110
200 conversations for $140
Your first 50 Lyro conversations are free.
100 conversations for $75
150 conversations for $110
200 conversations for $140
Your first 50 Lyro conversations are free.
How much Lyro raised
Series B - $25 million
May 12, 2022Lead Investor: PeakSpan Capital, Inovo Venture Partners, Rafał Brzoska (InPost CEO)
Seed Round - €1 million
November 20, 2019Lead Investor: Inovo Venture Partners
Customer Success Story
One notable customer of Tidio's Lyro AI Agent is Bella Santé, a med spa that has significantly modernized its customer service operations. By implementing the Lyro AI Agent, Bella Santé was able to automate 75% of customer service requests, which led to a substantial reduction in call queues and improved response times. Over a six-month period, they generated $66,000 in sales during the holiday season through chatbot-assisted interactions, while also gathering over 450 new leads. The AI technology provided personalized customer experiences and efficiently handled frequently asked questions, enhancing overall customer satisfaction.
Who are the founders of Lyro
TG
Tytus Gołas
CEO and Co-Founder
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Financial Overview
$29.4 millionEstimated Revenue
$26MTotal Raised
Series B$25 million
May 12, 2022
Investors: PeakSpan Capital, Inovo Venture Partners, Rafał Brzoska (InPost CEO)
Seed Round€1 million
November 20, 2019
Investors: Inovo Venture Partners
Seed Round
March 1, 2018
Investors: bValue Fund
