Lightcast Analysis
What is Lightcast?
Comprehensive labor market data and insights provider
Location
Charlotte, North Carolina, United States
Employees
501-1000
Founded
2010
Industry
Education
Product Features & Capabilities
- Labor market data analytics
- Custom data delivery solutions
- Interactive research tools
- Professional consulting services
- Skills-based hiring insights
Pricing
The pricing model for Lightcast's workforce management software is not explicitly detailed on their website. However, it is mentioned that they offer a range of options, including ongoing software subscriptions and one-time consulting projects. The initial discussions with customers focus on understanding their unique goals and budget to provide tailored solutions. Common offerings include software access, consulting services, and API integration, but specific pricing details are not provided.
Other Considerations
Acquired Rhetorik to enhance recruiting and marketing capabilities; Serves over 1,000 educational institutions; Trusted by 67 of the Fortune 100
Integrations
Lightcast's workforce management software supports integrations with various HR systems and payroll tools, including popular platforms like Workday and UltiPro. These integrations allow for seamless data exchange and management of human resources functions, including personnel data and payroll processing.
User Reviews
- Ease of Use - Many users appreciate the straightforward and user-friendly interface, making it easy to navigate and utilize the software effectively.
- Comprehensive Reports - Users have highlighted the value of the detailed reports provided by Lightcast, which help in making informed decisions regarding workforce management.
- Support Team - The customer support from Lightcast has received praise for being responsive and helpful, assisting users in maximizing the software's capabilities. **Negative Feedback:**
- Learning Curve - Some users have mentioned that while the software is generally easy to use, there can be a learning curve for new users, particularly in understanding all features.
- Cost Concerns - A few reviews indicate that the pricing may be on the higher side for smaller organizations, which could limit accessibility.
- Integration Issues - Some users have reported challenges with integrating Lightcast with other systems, which can hinder workflow efficiency.
Customer Support Options
- Contact Us Page - Users can reach out for assistance through the [Contact Us](https://lightcast.io/contact-us) page on their website.
- Tier 1 Technical Support - Lightcast provides Tier 1 technical support, which typically includes assistance over the phone or via email for users experiencing issues with the software.
- Trial Support - Users who sign up for a trial of Lightcast may also have access to support options during the trial period, as indicated on the [Try Lightcast](https://lightcast.io/try-lightcast) page. Availability details for these support options were not explicitly mentioned, so users may need to check directly with Lightcast for specific hours of operation or response times.
