Lace Analysis
What is Lace?
Lace specializes in AI-driven call center automation technology that enhances operational efficiency. Their unique approach eliminates manual call reviews and provides automated coaching for teams. This transformation leads to increased booking rates and improved customer service outcomes.
HQ Country
Mountain View, United States
Employees
11-50
Founded
2022
Industry
SaaS, AI/ML
Product Features & Capabilities
- AI-powered call analysis for real-time insights
- Automated coaching for customer service representatives
- Call evaluation tools to identify trends
- Performance tracking for improved booking rates
- Conversational intelligence software for enhanced customer interactions.
