Katana Analysis
What is Katana?
Cloud inventory software for total visibility
Employees
51-200
Founded
2017
Deployment Type
Cloud-based
Target Company Size
Medium
Product Features & Capabilities
- Real-time inventory management with end-to-end traceability
- Purchase management for issuing POs and managing contracts
- Sales order management with AI-powered insights
- Planning and forecasting for data-driven inventory decisions
- Production management with automatic resource allocation.
Use Cases
Manage inventory visibility across multiple sales channels; Streamline purchase orders and contract manufacturing; Optimize production planning and scheduling; Enhance financial visibility with integrated accounting; Improve warehouse management with mobile scanning and stocktakes.
Pricing
- Starter Plan - $179/month (billed annually) or $199/month (billed quarterly).
- Standard Plan - $359/month (billed annually) or $399/month (billed quarterly).
- Professional Plan - $799/month (billed annually) or $899/month (billed quarterly).
- Professional Plus Plan - $1,799/month (billed annually) or $1,899/month (billed quarterly).
Additionally, onboarding services are available for an extra fee, with costs varying by plan.
Investment Focus
Consumer Goods
Other Considerations
Serves various industries including apparel, food and beverage, and electronics; Offers a dedicated onboarding process for new users; Provides extensive resources through the Katana Academy for user education.
Customer Support Options
Katana Manufacturing ERP offers several customer support options for users, including:
- Live Chat - Available for immediate assistance.
- Email Support - Users can reach out via email at support@katanamrp.com.
- Phone Support - Users can contact customer support at (661) 384-7070.
- Knowledge Base - A comprehensive resource with guides and articles available at Katana Knowledge Base.
- Katana Academy - Educational resources including tutorials and videos can be accessed at Katana Academy.
- Onboarding Services - New users receive dedicated onboarding support, including personalized workflow design and expert data migration.
- Customer Success Manager - Ongoing support is provided by a customer success manager after onboarding.
Support teams are based in North America, Europe, and New Zealand, with response times typically under 30 minutes.
User Reviews
User reviews for Katana Manufacturing ERP highlight several key pros and cons:
- Ease of Use - Many users appreciate the intuitive interface and ease of navigation, making it accessible for teams without extensive training.
- Integration Capabilities - Katana integrates well with platforms like Shopify and QuickBooks, which enhances its functionality for users already utilizing these tools.
- Inventory Management - Users report that the software simplifies inventory tracking and management, allowing for real-time updates and better control over stock levels.
- Customer Support - The customer service team is frequently praised for being responsive and helpful in resolving issues. Cons:
- Interface Improvements Needed - Some users feel that the user interface could be more polished and user-friendly, indicating room for improvement in design.
- Pricing Concerns - A few reviews mention dissatisfaction with the pricing structure and billing methods, suggesting that it may not be the most cost-effective solution for all businesses.
- Limited Features for Larger Operations - Some users noted that while it works well for small to medium-sized businesses, larger operations might find it lacking in advanced features.
Overall, Katana Manufacturing ERP is well-regarded for its usability and integration but has areas that could benefit from enhancements.
Integrations
Katana Manufacturing ERP offers several notable integration capabilities with various tools and platforms, including:
- Ecommerce Platforms: Integrations with Shopify, WooCommerce, BigCommerce, and eBay for seamless stock and order management.
- CRM Systems: Integrations with HubSpot, Salesforce, and Pipedrive for automatic order imports and collaboration between sales and production teams.
- Accounting Software: Integrations with QuickBooks Online and Xero to simplify billing and invoicing processes.
- Shipping Solutions: Integrations with ShipStation, Shippo, and 2Ship to streamline order fulfillment and shipping.
- Automation Tools: Integration with Zapier to connect Katana with hundreds of other applications for enhanced workflow automation.
These integrations help businesses customize their tech stack, automate workflows, and maintain real-time data synchronization across platforms.
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