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JobBOSS Analysis

What is JobBOSS?

JobBOSS² is a cloud-based job shop management software designed for job shops, machine shops, and contract manufacturers. Its main features include an integrated quote-to-cash solution that enhances profitability and supply chain management. Key functionalities encompass job tracking, quoting, order management, inventory control, and reporting, all aimed at streamlining operations and improving efficiency in manufacturing processes.
Deployment Type
Hybrid
Target Company Size
Medium

Pricing

JobBOSS offers a subscription-based pricing model starting at approximately $79 to $200 per user per month, depending on the specific plan and number of users. They have two main plans: Core and Premium, with the Core plan starting at $89 per user per month. There are also options for flexible software, platform, and payment terms, allowing for customization based on the needs of the business.

Investment Focus

Machinery

Integrations

JobBOSS software offers several notable integration capabilities with other tools and platforms, including: 1. QuickBooks Integration: JobBOSS seamlessly integrates with QuickBooks, allowing for efficient financial management by reducing manual data entry and ensuring data reliability. 2. Nesting Solutions: It provides integration with nesting solutions to synchronize plate/sheet stock, which is beneficial for laser, plasma, and waterjet jobs. 3. Commercient SYNC: This integration connects JobBOSS with Adobe Commerce/Magento, facilitating data synchronization between the ERP and e-commerce platforms. 4. HubSpot Integration: JobBOSS can synchronize key data with HubSpot, helping manufacturers streamline processes and improve customer relationship management. 5. KnowledgeSync & Alora: These integrations help manage various business processes and payments effectively. These integrations enhance the functionality of JobBOSS, making it a versatile tool for job shops and manufacturers.

User Reviews

User reviews for JobBOSS manufacturing software highlight several key pros and cons:
  1. Comprehensive Workflow Management - Users appreciate that JobBOSS effectively captures all aspects of workflow in a manufacturing business, from estimating to shipping.
  2. Customization - The software offers great capacity for customization, making it suitable for shops with unique needs and infrequent repeat orders.
  3. Ease of Use - Many users find the software easy to implement and use, with positive feedback on customer support during and after implementation.
  4. Inventory Management - Users have noted that the inventory tracking and data collection features are particularly beneficial. Cons:
  5. Learning Curve - Some users mention a steep learning curve, especially for those not familiar with similar software.
  6. Cost - While some find the pricing reasonable, others feel that it could be expensive for smaller operations.
  7. Occasional Bugs - A few reviews mention encountering bugs or issues that require technical support to resolve.
Overall, JobBOSS is well-regarded for its functionality and support, but potential users should consider the learning curve and costs involved.

Customer Support Options

JobBOSS² offers several customer support options for its users, including:
  • Phone Support: Users can contact the support team for product-related inquiries at 800-677-9640 and for accounting support at 800-959-3367.
  • Support Portal: Users can access additional resources and support through the Support Portal.
  • Contact Us: General inquiries can be directed through the Contact Us page.
Currently, there is no mention of chat support or email support options on the website.

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