Jetdocs Analysis
What is Jetdocs?
Jetdocs provides a collaborative ticketing solution that integrates with Microsoft Teams and Slack, allowing teams to create no-code workflows for standardized processes and enhanced collaboration.
Employees
2
Founded
2020
Revenue
$937K - $5M
Company Stage
Seed
YC Batch
W21
Product Features & Capabilities
- Smart Form Builder, Advanced Ticketing System, Intelligent Queue and Hub, Microsoft Teams and Slack Integration, Powerful Analytics, Flexible Data Handling, No-Code Integration, Customizable Catalog, User Roles and Permissions, Notifications, Audit Logs, Multi-Step Workflows, SLAs, External Data Sou
Pricing
- Team Plan: Starting at $249/month for up to 75 users, includes basic collaboration tools and standard support.
- Company Plan: Personalized pricing for up to 350 users, includes advanced collaboration features and priority support.
- Enterprise Plan: Personalized pricing for 350+ users
Who are the founders of Jetdocs
AD
Andrew Dolinski
Founder, CEO
AK
Alex Kovalev
Founder, CTO
Market Focus
Jetdocs primarily focuses on the software industry, specifically in the area of collaborative ticketing solutions and workflow automation for teams, integrating with platforms like Microsoft Teams and Slack.
Investors
- The Accelerator Centre
- Pax Momentum
- Y Combinator
- Whoa Ventures
Competitors Overview
Jetdocs operates in the collaborative ticketing and workflow automation market, primarily integrating with Microsoft Teams and Slack. Its main competitors include:
- Zendesk: A well-known customer service platform that offers ticketing solutions. Unlike Jetdocs, Zendesk provides a more extensi
Business Model
Subscription-based pricing tailored to organization size, with personalized plans for different user tiers.
Company Pricing
- Team Plan: Starting at $249/month for up to 75 users, includes basic collaboration tools and standard support.
- Company Plan: Personalized pricing for up to 350 users, includes advanced collaboration features and priority support.
- Enterprise Plan: Personalized pricing for 350+ users
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