Infor Analysis
What is Infor?
Infor's manufacturing software encompasses a range of solutions designed to enhance operational efficiency and drive innovation in manufacturing processes. Key features include: 1. **Enterprise Resource Planning (ERP)**: Tailored for manufacturing, Infor's ERP solutions (such as ERP LN and ERP M3) provide comprehensive functionalities for managing production, inventory, and financials. 2. **Manufacturing Execution System (MES)**: This software manages all production, inventory, quality, and maintenance operations, enabling detailed inventory management and real-time analytics. 3. **Supply Chain Management (SCM)**: Optimizes production and logistics, ensuring efficient supply chain operations. 4. **Human Capital Management (HCM)**: Focuses on effectively managing the workforce, enhancing productivity and employee engagement. 5. **Advanced Analytics and AI Integration**: These technologies help manufacturers improve agility, reduce costs, and enhance product quality through data-driven insights. Overall, Infor's manufacturing software aims to support manufacturers in navigating complex production environments while improving overall operational performance.
Product Features & Capabilities
- Enterprise Resource Planning (ERP) solutions tailored for industries
- Supply Chain Management (SCM) software for enhanced logistics
- Human Capital Management (HCM) systems for workforce optimization
- Financial management tools with AI capabilities
- Sustainability and ESG solutions for compliance and reporting.
Pricing
Investment Focus
Machinery
Other Considerations
Customer Support Options
- Phone Support
- - US Support: 877-772-4111
- International support numbers are available on their website.
- Email Support
- - For learning-related inquiries, users can email InforU.Support@infor.com.
- Chat Support
- - Users can access chat support through the Infor Concierge platform, which serves as a central gateway for all support-related services.
- Support Portal
- - Users can create support incidents and access personalized service through Infor Concierge at https://concierge.infor.com/.
Integrations
Infor's software offers notable integration capabilities with various tools and platforms, including:
- Customer Relationship Management (CRM) Systems: Infor can integrate with CRM systems to streamline customer data management.
- E-commerce Platforms: It supports integration with e-commerce platforms like Shopify and Magento, enhancing online sales processes.
- Warehouse Management Systems (WMS): Infor integrates with WMS to optimize inventory and logistics operations.
- Product Information Management (PIM) Systems: This integration helps manage product data across different channels effectively.
- Business Intelligence Tools: Infor connects with BI tools to provide advanced analytics and reporting capabilities.
- ERP Systems: Infor's own ERP solutions can be integrated with other ERP systems for seamless data flow and operational efficiency.
- Automation Platforms: Infor OS provides a cloud application integration and automation platform that links various business applications, enhancing overall productivity.
User Reviews
- User-Friendly Interface - Many users appreciate the intuitive design and ease of navigation within the software, making it accessible for various users.
- Comprehensive Functionality - Users report that the software offers robust functionalities that cater specifically to manufacturing needs, including quality management and energy monitoring.
- Cost-Effective - Some reviews mention that Infor provides good value for money, especially for small to medium-sized businesses.
- Continuous Improvement - Users note that the software is regularly updated with new features and improvements, enhancing its overall performance. **Cons:**
- Service Limitations - Some users have expressed dissatisfaction with customer service, citing slow response times and less effective support.
- Charges for Enhancements - There are complaints about additional costs for certain enhancements and features that are not included in the base package.
- Slower Product Innovation - A few reviews mention that the pace of innovation could be improved, with some users feeling that competitors are advancing more rapidly.
