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Support labs in achieving My Green Lab Certification; Assist biotech and pharma companies in sustainability efforts; Help commercial labs reduce environmental impact; Provide resources for academic institutions to enhance sustainability; Facilitate compliance with UN Race to Zero Campaign
Serves 2,500 participating labs; Engages 30,000 participating scientists; Active in 45 countries; Supported by major companies like AstraZeneca and MilliporeSigma
Impact Laboratories has notable clients including AstraZeneca, MilliporeSigma, and the University of Alabama at Birmingham. These organizations are involved in the My Green Lab Certification program, which focuses on sustainability in laboratory practices. For instance, Penny James from AstraZeneca highlighted that the certification is crucial for accelerating emissions reduction in healthcare R&D. However, specific details about the nature of the projects or relationships with these clients are not publicly available.
Impact Laboratories appears to follow a sales-led growth strategy, as evidenced by their website. Visitors first encounter the product through a clear emphasis on the My Green Lab Certification program, which is presented as a third-party verification service. The homepage does not prominently feature options for a free trial or self-service signup, indicating a preference for direct engagement with potential clients rather than self-service access. There is no visible "Start Free Trial" or "Sign Up" button, which typically characterizes product-led growth models.
The website lacks a dedicated pricing page, suggesting that pricing may not be transparent or publicly displayed, which is common in sales-led approaches where potential customers are encouraged to contact sales representatives for more information. This aligns with the target audience of research scientists and sustainability coordinators, who may require tailored solutions rather than off-the-shelf products.
Customer testimonials from industry leaders highlight the importance of the certification in driving sustainability efforts, indicating a structured sales cycle that likely involves executive buy-in. The absence of extensive educational resources or self-service learning materials further supports the notion of a sales-led strategy, as the focus seems to be on building high-touch relationships rather than facilitating rapid user adoption through self-service channels.
Overall, Impact Laboratories has built its business around a sales-led approach, optimizing for high-touch relationships and larger contract values rather than rapid user adoption and virality.