Identifix Analysis
What is Identifix?
Identifix provides a suite of products that assist auto repair shops in improving profitability and operational efficiency. Their flagship product, Direct-Hit®, offers access to over 3 million technician-confirmed fixes and OEM manuals, while ShopCentral simplifies shop management processes. The company also offers digital marketing services to help shops attract and retain customers.
Location
1500 Solana Blvd, Westlake, Texas 76262, United States
Employees
201-500
Founded
1987
Product Features & Capabilities
- Direct-Hit®
- Direct-Hit® Pro Academy
- Direct-Hit® Pro
- Direct-Hit® DIY
- Direct-Hit® Mobile
- ShopCentral
- Direct-Help
- Direct-Market
- Direct-Target
- Autodata Training
- iATN
Use Cases
Access over 3 million confirmed fixes for vehicle repairs; Generate repair orders and manage jobs efficiently; Provide technicians with OEM manuals and wiring diagrams; Offer digital marketing campaigns to attract customers; Deliver online automotive training for technicians; Facilitate live expert assistance for complex repairs; Support DIY vehicle owners with repair information.
Other Considerations
Serves thousands of auto repair shops globally; Provides access to extensive automotive repair databases; Offers live technician support through Direct-Help; Recognized for comprehensive training resources.
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