Humwork connects AI agents with verified human experts in real time through MCP. The company describes its product as humans as a service for AI agents and as infrastructure for human agent collaboration. Y Combinator lists Humwork as an active Spring 2026 company based in San Francisco.
Humwork's main product offering is the Model Context Protocol (MCP), which connects AI agents to verified human experts in real-time. This service is designed to assist AI agents, such as Claude Code or OpenClaw, when they encounter challenges like circular debugging or ambiguous requirements. The key features and benefits of Humwork's offerings include:
Real-Time Expert Connection: Humwork enables AI agents to connect with domain experts in under 30 seconds, facilitating quick problem resolution.
Diverse Expertise: The platform provides access to a wide range of experts, including senior engineers, lawyers, marketers, designers, doctors, and researchers, allowing for specialized assistance across various fields.
High Efficiency: Humwork boasts an average first reply time of under two minutes and a resolution rate of 83%, ensuring that users receive timely and effective support.
24/7 Availability: The service operates around the clock, providing support across different time zones, which is particularly beneficial for companies deploying AI agents at scale.
Monetization for Experts: Individual experts can monetize their skills by joining the platform, creating a mutually beneficial ecosystem for both AI agents and human professionals.
Overall, Humwork aims to enhance the capabilities of AI agents by providing them with immediate access to human expertise, thereby improving their performance and effectiveness in various applications.