Haven is a company that specializes in providing technology solutions aimed at enhancing mortgage servicing. Its mission is to drive engagement with borrowers, understand their intent, and present personalized offers to homeowners. Key services offered by Haven include tools and platforms that facilitate better communication and service delivery in the mortgage industry.
Predict prepayment trends for homeowners; Deliver personalized offers at payment portals; Educate homeowners on financial options; Support servicers in recapturing leads; Enable subservicers to win more servicing deals
Haven offers a range of services aimed at enhancing mortgage servicing and borrower engagement. Key products and services include:
These services are tailored for different stakeholders in the mortgage industry, including servicers, subservicers, and lenders.
The main competitors of Haven in the fintech space, particularly in mortgage servicing technology solutions, include:
Haven has recently made headlines with two significant announcements. First, the company partnered with Kastle to enhance the mortgage servicing experience through AI-powered voice agents. This collaboration aims to streamline the process for servicers and improve customer engagement. The announcement was made approximately five months ago.
Second, Haven launched the Haven Wallet, a new product designed to simplify loan management and strengthen the relationship between mortgage originators and borrowers. This initiative was introduced around six months ago and is part of Haven's ongoing efforts to innovate within the mortgage servicing technology space.
Serves over 1.4 million homeowners; Generates 11% high-intent leads; Offers 11+ types of personalized offers