Hiller Plumbing, Heating, Cooling & Electrical Analysis
What is Hiller Plumbing, Heating, Cooling & Electrical?
Hiller Plumbing, Heating, Cooling & Electrical offers a comprehensive range of HVAC services, including: 1. **Air Conditioning Repair Services**: Repair services for various air conditioning systems to ensure optimal performance. 2. **Ductless Mini-Split Air Conditioning and Heating Systems**: Installation and maintenance of ductless systems for efficient heating and cooling solutions. 3. **Heating Repair**: Services to repair heating systems, ensuring comfort during colder months. 4. **Indoor Air Quality**: Solutions to enhance indoor air quality, including air purifiers and ventilation systems. 5. **HVAC System Replacement**: Replacement services for outdated or inefficient HVAC systems to improve energy efficiency. 6. **Smart Thermostats**: Installation and integration of smart thermostats for better energy management and comfort. 7. **Whole House Dehumidifier**: Installation of systems to control humidity levels throughout the home. 8. **Commercial HVAC**: Specialized HVAC services tailored for commercial properties, ensuring reliable heating and cooling. These services are designed to provide customers with reliable and efficient heating and cooling solutions, focusing on comfort and satisfaction.
Pricing
Customer Success Story
Customer reviews for Hiller Plumbing, Heating, Cooling & Electrical's HVAC services reflect a mix of positive and negative feedback: **Positive Aspects:** 1. **Quality of Service**: Many customers praise the quality of work and the professionalism of the technicians. For instance, one review highlighted excellent service and quick response times, stating that the technicians were kind and courteous. 2. **Long-term Relationships**: Some customers have been using Hiller for years and express satisfaction with the consistency of service and the same technicians returning for their jobs, which builds trust. 3. **High Ratings**: The company has received high ratings on various platforms, such as a 4.7 rating on Facebook and a 4.4 rating on Angie's List, indicating a generally positive customer experience. **Negative Aspects:** 1. **Inconsistent Experiences**: Some reviews mention dissatisfaction with the service, citing issues such as poor workmanship and high costs. A customer expressed frustration over feeling insulted by the service received, indicating a lack of professionalism in some instances. 2. **Mixed Ratings**: The overall rating on Yelp is 3.1, which suggests that while many customers are satisfied, there are significant numbers who are not, leading to a mixed reputation. 3. **Complaints**: There are complaints filed with the Better Business Bureau, where some customers reported feeling misled about the services and products provided. Overall, while Hiller Plumbing, Heating, Cooling & Electrical has a strong base of satisfied customers, there are notable concerns that potential clients should consider.
