Parabolic Analysis
What is Parabolic?
Parabolic provides an AI assistant for customer support, automating responses to inquiries and integrating with existing ticketing systems.
Product Features & Capabilities
- AI assistant for customer support, embedded within existing ticketing software, human-in-the-loop verification, answers rarely asked questions (RAQs), multistep conversation navigation, upsell mode for sales, auto-categorization of incoming questions, auto-indexing of responses, detection of user in
Pricing
- Free to install and get started with Parabolic on Intercom.
- Pricing for training a dedicated AI model is determined directly with each customer.
- Pricing is based on the volume of tickets Parabolic automates.
- No charges will be incurred until there is a shared agreement on pricing.
Who are the founders of Parabolic
SV
Shub Viragi
Founder
Market Focus
Parabolic primarily focuses on the customer support industry, specifically providing AI solutions to automate responses to customer inquiries and integrate with existing ticketing software.
Business Model
Revenue from automated ticketing solutions based on ticket volume; no upfront charges.
Competitors Overview
The main competitors of Parabolic in the AI customer support market include:
- Zendesk Support Suite: Offers comprehensive customer support across multiple channels (email, social media, voice, and mobile) with extensive data reporting and over 90 integrations. Its strong focus on customer sup
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