Gratis Solutions Analysis
What is Gratis Solutions?
First interactive customer community for dealerships
Location
Chattanooga, United States
Employees
1-10
Founded
2013
Product Features & Capabilities
- autoWALL interactive customer community
- techWALL advanced fixed operations management with AI scheduling and technician routing
- payWALL secure online payments and customer-specific upselling
- DMS integration with all major systems
- eApprovals
- personalized marketing
- service history management
- SAML single sign-on
Use Cases
Increase billable labor per repair order by 30 minutes or more; Improve technician efficiency with AI-powered scheduling; Boost parts revenue by up to 30%; Enhance customer engagement with personalized marketing and service history tracking; Enable secure online payments via text and email; Offer customer-specific upselling with photos
Other Considerations
Serves over 500 dealerships; Integrates with all major DMS systems; 27% year-over-year fixed ops GP increase; 30% increase in parts revenue; 1 hour added to billable labor per RO; Built by dealers for dealers
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