Gratis Solutions Analysis
What is Gratis Solutions?
Gratis Solutions offers an end-to-end fixed operations platform with autoWALL, techWALL, and payWALL. autoWALL is the first interactive customer community designed for dealerships. techWALL provides advanced fixed operations management with AI scheduling and technician routing. payWALL enables secure online payments and customer-specific upselling. The platform integrates with all major DMS systems and serves over 500 dealerships.
Location
Chattanooga, United States
Employees
1-10
Founded
2013
Product Features & Capabilities
- autoWALL interactive customer community
- techWALL advanced fixed operations management with AI scheduling and technician routing
- payWALL secure online payments and customer-specific upselling
- DMS integration with all major systems
- eApprovals
- personalized marketing
- service history management
- SAML single sign-on
Use Cases
Increase billable labor per repair order by 30 minutes or more; Improve technician efficiency with AI-powered scheduling; Boost parts revenue by up to 30%; Enhance customer engagement with personalized marketing and service history tracking; Enable secure online payments via text and email; Offer customer-specific upselling with photos
Other Considerations
Serves over 500 dealerships; Integrates with all major DMS systems; 27% year-over-year fixed ops GP increase; 30% increase in parts revenue; 1 hour added to billable labor per RO; Built by dealers for dealers
See something that needs updating? Suggest edits to this profile.