Gradient Labs Analysis: $13M Raised

Gradient Labs specializes in an AI agent designed to resolve complex customer service queries in the financial sector. Their approach integrates quality, efficiency, and compliance, addressing the unique challenges of financial services. This enables organizations to enhance customer satisfaction and operational effectiveness significantly.

Automate complex customer service queries in finance; Enhance customer satisfaction through AI-driven interactions; Resolve fraud checks and lost card issues efficiently; Support compliance with financial regulations; Streamline back-office processes for financial institutions.

Raised $13M Series A funding in 2025; Trusted by financial innovators like Zego and Plum; SOC 2 certified for data handling security.