Sling Analysis
What is Sling?
Free employee scheduling and shift planning software
Employees
11-50
Founded
2015
Industry
Hospitality
Deployment Type
Cloud-based
Product Features & Capabilities
- Employee scheduling with shift management
- Time tracking with GPS geofencing
- Team communication through messaging and newsfeed
- Task management for shift assignments
- Labor cost optimization and reporting tools.
Use Cases
Schedule employees efficiently and manage time-off requests; Track employee hours and labor costs accurately; Facilitate team communication across multiple locations; Optimize labor costs while scheduling; Generate reports for labor compliance and analysis.
Pricing
Sling by Toast offers a pricing model that includes a free plan and two paid subscription plans. The details are as follows:
- Free Plan - Available for up to 30 users, which includes basic features like shift scheduling and time-off requests.
- Premium Plan - Costs $2.00 per user per month when billed monthly, or $1.70 per user per month when billed annually.
- Business Plan - Priced at $4.00 per user per month when billed monthly, or $3.40 per user per month when billed annually.
There are no base fees, hidden charges, or contracts associated with these plans.
Other Considerations
Trusted by tens of thousands of customers; Recently acquired by Toast to enhance team management solutions; Available on web, iOS, and Android platforms.
Integrations
Sling by Toast supports integrations with various software tools, including:
- Toast
- Shopify
- Square
- Gusto
- Harbortouch
- Restaurant Manager
- POSiTouch
These integrations help streamline the organization, management, and optimization of teams and workflows.
Customer Support Options
Sling by Toast offers several customer support options for its users. The primary support channels include:
- Email Support - Users can reach the Sling Support team by sending an email to help@getsling.com.
- In-Product Chat - There is an in-product chat feature available on the Sling website (https://getsling.com) for real-time assistance.
- Help Center - The Sling Help Center provides a variety of helpful articles and resources for users to find answers to common questions.
- YouTube Channel - Sling also has a YouTube channel that features instructional videos to assist users in navigating the software.
Availability for these support options is generally during business hours, but specific hours may vary. Users are encouraged to check the Help Center for the most accurate and updated information.
User Reviews
Sling by Toast has received a mix of positive and negative user reviews regarding its workforce management software.
- Ease of Use - Many users appreciate the intuitive interface, stating that it is easy to navigate and requires minimal training. One user mentioned, "Sling is a huge time saver! And it's so intuitive to use - no learning gaps."
- Scheduling Features - Users find the scheduling capabilities effective, allowing for easy arrangement of shifts and accommodating staff requests. A review highlighted, "Sling has been a great organizational tool for our restaurant! It allows me to easily arrange schedules."
- Mobile Accessibility - The mobile app is frequently praised for its functionality, enabling employees to manage their schedules on the go. Negative Feedback:
- Limited Features in Free Version - Some users expressed dissatisfaction with the limitations of the free version, indicating that it lacks certain features that are available in the paid plans.
- Customer Support Issues - A few reviews mentioned challenges with customer support, citing slow response times and difficulty in resolving issues.
- Integration Challenges - Some users reported difficulties when trying to integrate Sling with other software systems, which can hinder workflow efficiency.
Overall, Sling by Toast is viewed positively for its scheduling capabilities and user-friendly design, but there are areas for improvement, particularly in customer support and feature availability.
