GallettAir Analysis
What is GallettAir?
GallettAir offers a comprehensive range of HVAC services for both residential and commercial clients, including: 1. **Heating Services**: This includes heat pump services and ductless heating systems. 2. **Air Conditioning Services**: They provide installation and repair services for air conditioning systems. 3. **Water Heaters**: GallettAir offers both traditional and tankless water heater options. 4. **Natural Gas Services**: They provide services related to natural gas systems. 5. **Duct Cleaning**: The company has an in-house air duct cleaning and sanitizing division, utilizing advanced equipment for thorough cleaning. 6. **Service Contracts**: GallettAir offers affordable parts and labor service agreements, which include 24/7 priority response and preventive maintenance, ensuring customers do not pay for another service call again. The company emphasizes personalized attention and quality service, having been in operation since 1983.
Pricing
Customer Success Story
GallettAir has received a mix of positive and negative customer reviews regarding their HVAC services. **Positive Aspects:** 1. **High Ratings**: The company has a strong overall rating of 4.8 on Angie's List based on 313 reviews, indicating a high level of customer satisfaction. 2. **Quality Service**: Many customers praise GallettAir for their prompt and efficient service, as well as their expertise in installing and maintaining central air units. 3. **Customer Recommendations**: Reviews on platforms like Yelp and Angie's List highlight that customers would recommend GallettAir to others needing HVAC services. 4. **Long-standing Reputation**: The company has been in business since 1983, which adds to its credibility and trustworthiness in the community. **Negative Aspects:** 1. **Pricing Concerns**: Some reviews mention that while the service is good, it may be on the pricier side, with comments like "You get what you pay for." 2. **Mixed Experiences**: A few customers have reported issues with specific services or products, suggesting that experiences can vary. Overall, GallettAir is generally well-regarded, but potential customers should consider both the positive feedback and the concerns raised by some users.
