FSM Global Analysis
What is FSM Global?
AI-driven field service management software
Employees
201-500
Parent Company
Ducont Systems
Parent Company Website
Public Company Status
Private
Product Features & Capabilities
- FSM Grid for comprehensive field service management
- AI-driven predictive maintenance for proactive service
- Work order management for efficient task allocation
- IoT integration for real-time data insights
- Customer portal for enhanced client engagement.
Use Cases
Streamline scheduling and dispatching for field technicians; Optimize inventory management for service parts; Enhance customer communication through self-service portals; Implement predictive maintenance to reduce downtime; Analyze performance metrics for continuous improvement.
Other Considerations
Recognized in Gartner's Market Guide for Field Service Management 2023; Serves over 80,000 field service users across various industries; Achieved significant improvements in SLA compliance and technician utilization.
