Freya builds AI voice agents that handle inbound and outbound enterprise phone calls in multiple languages. The product supports training, fine-tuning, testing, deployment, and policy controls, with CRM, telecom, and IVR integrations. The website says it targets corporate calls and cites 50% cost saving, 99% correct answers, and zero word error rate in tests.
Qualify leads instantly and route to sales; Automate renewal outreach to retain customers; Gather customer information for quotes in one call; Schedule appointments efficiently without human intervention; Resolve customer issues before escalation.
CEO & Co-Founder
CTO & Co-Founder
Freya Voice A.I. specializes in providing voice AI solutions tailored for enterprise call centers. Their main product offerings include:
Lead Qualification: This feature allows for instant qualification of prospects, routing hot leads directly to sales teams, which enhances efficiency in the sales process.
Renewals: The service automates outreach for renewals, helping to prevent customer loss and ensuring that clients are retained effectively.
Quote Intake: Freya's technology gathers customer information and delivers competitive quotes in a single conversation, streamlining the quoting process.
Customer Support: The platform provides efficient customer support, including appointment scheduling, which improves overall customer satisfaction.
Smart Authentication: This feature ensures secure access to customer data through voice verification and SMS two-factor authentication, enhancing security measures.
Freya Voice A.I. is designed to handle calls in multiple languages, ensuring efficient customer interactions and providing 24/7 availability. This technology not only improves accuracy in customer service operations but also reduces operational costs for businesses.
Backed by Y Combinator; Achieved 99% service accuracy; Offers end-to-end encryption for data security.