Fixify Analysis
What is Fixify?
Fixify is an IT help desk that combines AI technology with human analysts. Their unique approach integrates automation with personalized care, ensuring reliable IT support. This model enhances productivity and user satisfaction while reducing operational costs for organizations.
HQ Country
Arlington, United States
Employees
11-50
Founded
2023
Industry
SaaS, AI/ML, Data Analytics
Product Features & Capabilities
- AI help desk automation with ticket categorization
- Real-time performance metrics and insights
- Proprietary sentiment analysis for user interactions
- Help desk outsourcing services
- IT analytics for operational optimization
