Fishbowl Analysis
What is Fishbowl?
Inventory management software for QuickBooks and Xero
Location
580 E Technology Ave Suite C1100, Orem, Utah 84097, United States
Employees
201-500
Founded
2001
Deployment Type
Hybrid
Target Company Size
Medium
Product Features & Capabilities
- Fishbowl Manufacturing for on-premises inventory tracking
- Fishbowl Inventory for cloud-based warehousing
- Fishbowl Commerce Suite for ecommerce inventory management
- Fishbowl AI Insights for data analytics and insights
- Fishbowl Payments for integrated payment processing.
Pricing
Fishbowl Manufacturing offers a pricing model that includes both subscription and one-time fee options. The cloud deployment pricing starts at $2,500 per user annually, which includes support and upgrades. For on-premise licensing, the cost begins at approximately $5,000 per user as a one-time fee. Additionally, there are modular product bundles available, allowing businesses to pay only for the features they need. Monthly subscription options are also available, starting at $329.
Investment Focus
Consumer Goods
Other Considerations
Recognized as a G2 Leader for small businesses; Offers seamless integration with QuickBooks and Xero; Provides advanced features for manufacturing and warehousing.
User Reviews
- Customer Service - Many users appreciate the responsive and helpful customer service, noting quick response times.
- Integration - The software integrates seamlessly with QuickBooks, which is a significant advantage for users already utilizing that accounting software.
- User Interface - Reviewers often mention the good design and user-friendly interface, making it easier to navigate and use the software.
- Inventory Management - Users find the inventory management features robust, allowing for effective tracking and management of stock across multiple locations.
- Visual Aids - The software provides visual aids that help in identifying the status of orders, which users find beneficial. **Cons:**
- Complexity - Some users report that the software can be complex to set up and may require a learning curve.
- Cost - A few reviews mention that the pricing can be on the higher side, especially for smaller businesses.
- Performance Issues - There are occasional mentions of performance issues, particularly when handling large amounts of data or during peak usage times.
- Limited Customization - Some users feel that the customization options are limited, which can be a drawback for businesses with specific needs.
Customer Support Options
Fishbowl Manufacturing offers several customer support options for users of their software, including:
- Phone Support: Users can call 1-800-774-7085 ext. for assistance.
- Email Support: Users can email support@fishbowlinventory.com with their questions.
- Live Chat: Users can initiate a chat by clicking the chat button located in the bottom corner of their support site.
- Documentation and Training: Fishbowl provides access to training videos, a getting-started manual, and frequently asked questions for self-help. Users can also schedule training sessions to get their teams up to speed.
Integrations
Fishbowl Manufacturing's software offers notable integration capabilities with several popular tools and platforms, including:
- **QuickBooks** (both Desktop and Online)
- **Xero** (cloud-based accounting)
- **Salesforce**
- **BigCommerce**
- **Magento**
- **Shopify**
- **ShipStation**
HQ Full Address
580 E Technology Ave Suite C1100, Orem, Utah 84097, United States
