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Fishbowl Analysis

What is Fishbowl?

Inventory management software for QuickBooks and Xero
Employees
201-500
Founded
2001
Deployment Type
Hybrid
Target Company Size
Medium

Product Features & Capabilities

  • Fishbowl Manufacturing for on-premises inventory tracking
  • Fishbowl Inventory for cloud-based warehousing
  • Fishbowl Commerce Suite for ecommerce inventory management
  • Fishbowl AI Insights for data analytics and insights
  • Fishbowl Payments for integrated payment processing.

Use Cases

Manage inventory across multiple locations; Automate purchasing and vendor management; Streamline order fulfillment processes; Track manufacturing workflows and materials; Integrate with accounting systems for real-time updates.

Pricing

Fishbowl Manufacturing offers a pricing model that includes both subscription and one-time fee options. The cloud deployment pricing starts at $2,500 per user annually, which includes support and upgrades. For on-premise licensing, the cost begins at approximately $5,000 per user as a one-time fee. Additionally, there are modular product bundles available, allowing businesses to pay only for the features they need. Monthly subscription options are also available, starting at $329.

Investment Focus

Consumer Goods

Other Considerations

Recognized as a G2 Leader for small businesses; Offers seamless integration with QuickBooks and Xero; Provides advanced features for manufacturing and warehousing.

User Reviews

User reviews for Fishbowl Manufacturing software highlight several key pros and cons:
  1. Customer Service - Many users appreciate the responsive and helpful customer service, noting quick response times.
  2. Integration - The software integrates seamlessly with QuickBooks, which is a significant advantage for users already utilizing that accounting software.
  3. User Interface - Reviewers often mention the good design and user-friendly interface, making it easier to navigate and use the software.
  4. Inventory Management - Users find the inventory management features robust, allowing for effective tracking and management of stock across multiple locations.
  5. Visual Aids - The software provides visual aids that help in identifying the status of orders, which users find beneficial. Cons:
  6. Complexity - Some users report that the software can be complex to set up and may require a learning curve.
  7. Cost - A few reviews mention that the pricing can be on the higher side, especially for smaller businesses.
  8. Performance Issues - There are occasional mentions of performance issues, particularly when handling large amounts of data or during peak usage times.
  9. Limited Customization - Some users feel that the customization options are limited, which can be a drawback for businesses with specific needs.
Overall, Fishbowl Manufacturing receives positive feedback for its functionality and support, but potential users should be aware of its complexity and cost.

Customer Support Options

Fishbowl Manufacturing offers several customer support options for users of their software, including:
  • Phone Support: Users can call 1-800-774-7085 ext. for assistance.
  • Email Support: Users can email support@fishbowlinventory.com with their questions.
  • Live Chat: Users can initiate a chat by clicking the chat button located in the bottom corner of their support site.
  • Documentation and Training: Fishbowl provides access to training videos, a getting-started manual, and frequently asked questions for self-help. Users can also schedule training sessions to get their teams up to speed.

For more detailed support options, users can visit the Fishbowl Support Page.

Integrations

Fishbowl Manufacturing's software offers notable integration capabilities with several popular tools and platforms, including:

  • QuickBooks (both Desktop and Online)
  • Xero (cloud-based accounting)
  • Salesforce
  • BigCommerce
  • Magento
  • Shopify
  • ShipStation
These integrations allow for automated updates and streamlined business processes, enhancing the overall efficiency of inventory management.

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