Fantastic Carpet Cleaning NYC Analysis
What is Fantastic Carpet Cleaning NYC?
Top-rated carpet and upholstery cleaning services
Employees
1-10
Founded
2011
Industry
Residential
Service Area
Fantastic Carpet Cleaning NYC operates in Manhattan, Queens, and Brooklyn.
Years In Business
15
Product Features & Capabilities
- Carpet cleaning
- Rug cleaning
- Upholstery cleaning
- Mattress cleaning
- Tile and grout cleaning
- Post construction cleaning
- Domestic cleaning
- Water damage restoration
- Commercial carpet cleaning
Use Cases
Remove dirt and stains from carpets; Clean Oriental and Persian rugs; Revitalize upholstery with eco-friendly solutions; Restore mattresses to a clean state; Deep clean tile and grout in homes; Provide post-construction cleaning services; Address water damage and restoration needs
Pricing
$120 for 3 rooms
Customer Success Story
Customer reviews for Fantastic Carpet Cleaning NYC reflect a generally positive experience among clients, with an average rating of around 4.5 stars across various platforms.
Positive Feedback:
1. Many customers praised the quality of the cleaning service, noting that their carpets and rugs looked brand new after treatment. For instance, one review highlighted how a large white area rug was restored from a grey traffic area to its original condition.
2. The company's reliability and professionalism were frequently mentioned, with clients appreciating timely appointments and good communication regarding scheduling.
3. Customers also noted the affordability of the service, with some stating that the pricing was reasonable and that the company was flexible with payment options.
Negative Feedback:
1. Some reviews mentioned issues with scheduling, where customers experienced delays or last-minute cancellations, which caused inconvenience.
2. A few clients expressed dissatisfaction with the customer service, citing unresponsiveness or lack of follow-up after the service was completed.
3. There were isolated complaints about the effectiveness of the cleaning on certain types of stains or heavily soiled areas, indicating that results may vary depending on the condition of the carpets.
Overall, while the majority of feedback is positive, there are areas for improvement, particularly in customer service and scheduling.
Positive Feedback:
1. Many customers praised the quality of the cleaning service, noting that their carpets and rugs looked brand new after treatment. For instance, one review highlighted how a large white area rug was restored from a grey traffic area to its original condition.
2. The company's reliability and professionalism were frequently mentioned, with clients appreciating timely appointments and good communication regarding scheduling.
3. Customers also noted the affordability of the service, with some stating that the pricing was reasonable and that the company was flexible with payment options.
Negative Feedback:
1. Some reviews mentioned issues with scheduling, where customers experienced delays or last-minute cancellations, which caused inconvenience.
2. A few clients expressed dissatisfaction with the customer service, citing unresponsiveness or lack of follow-up after the service was completed.
3. There were isolated complaints about the effectiveness of the cleaning on certain types of stains or heavily soiled areas, indicating that results may vary depending on the condition of the carpets.
Overall, while the majority of feedback is positive, there are areas for improvement, particularly in customer service and scheduling.
Other Considerations
Serves clients in Manhattan, Brooklyn, and Queens; Offers a limited-time special of three rooms for $120; 5-star rated service with numerous positive testimonials; Provides free consultations and drop-off services for rugs
Certifications
Fantastic Carpet Cleaning NYC holds the EPA Lead-Safe Certification and uses eco-friendly products in their cleaning practices. However, no additional specific certifications or accreditations were found in the available sources.
Special Offers
Fantastic Carpet Cleaning NYC is currently offering a limited-time special for carpet cleaning: 3 rooms of carpet for $120, with each room being up to 200 square feet.
