Fala Cidadão Analysis

Fala Cidadão is a multi-channel platform that connects and organizes municipal communication. It enables real-time reporting of occurrences through WhatsApp, streamlining the administration's response to community needs. This approach enhances citizen satisfaction and improves the efficiency of local governance.

Report municipal issues directly via WhatsApp; Manage citizen inquiries efficiently through a shared inbox; Generate real-time reports for municipal administration; Organize communication by departments for better response; Enhance citizen engagement with timely updates.