E2 Shop System Analysis
What is E2 Shop System?
- Estimating and Quoting: Allows users to create accurate estimates that capture job specifications and profitability.
- Order Management: Streamlines the process of managing customer orders from initiation to completion.
- Scheduling: Provides tools for effective job scheduling to optimize production workflows.
- Inventory Management: Helps track and manage inventory levels, ensuring materials are available when needed.
- Data Collection: Facilitates real-time data collection for better decision-making and operational efficiency.
- Quality Control: Implements quality assurance processes to maintain product standards.
- Financial Management: Integrates accounting features to manage financial aspects of manufacturing operations.
- Customer Relationship Management (CRM): Enhances customer service and relationship management.
Pricing
Customer Support Options
E2 Shop System, provided by Shoptech, offers several customer support options for users, including:
- Phone Support: Users can contact Shoptech Technical Support at (800) 677-9640.
- Email Support: Users can reach out via email at techsupport@shoptech.com for technical inquiries.
- Training Support: For training-related questions, users can contact the Shoptech Education Department at (800) 525-2143 or email training@shoptech.com.
Integrations
The E2 Shop System offers notable integration capabilities with various tools and platforms, including: 1. Accounting Software: It integrates with QuickBooks, allowing users to sync information between E2 and QuickBooks for streamlined financial management. 2. Inventory Management: The system can connect with inventory control tools to enhance job tracking and scheduling. 3. Automation Tools: E2 Shop System can be integrated with automation platforms like Apiway, enabling users to connect with thousands of popular tools to automate workflows. 4. Job Tracking and Scheduling: The software supports integrations that improve efficiency in job tracking and scheduling processes. These integrations help businesses enhance their operational efficiency and streamline various management processes.
User Reviews
- User Satisfaction - The software has a high user satisfaction rating of 86% based on 655 reviews, indicating that many users find it effective for their needs.
- Functionality - Users appreciate its capabilities for purchasing and tracking, especially for repeat order parts, which enhances operational efficiency.
- Ease of Use - Many reviews mention that the software is user-friendly and helps streamline shop management processes. Cons:
- Customization Limitations - Some users have noted that while the software is useful, there are aspects that require workarounds or "fudging" to meet specific shop needs.
- Learning Curve - A few reviews mention that new users may face a learning curve when first using the software, which could slow down initial implementation.
