Drain King Sewer and Plumbing Analysis
What is Drain King Sewer and Plumbing?
Veteran and minority-owned plumbing services
Founded
2008
Industry
Commercial
Emergency Services
Yes
Years In Business
41
Product Features & Capabilities
- Sewer and pipe repair
- Sump pump repair and installation
- Hydro jetting
- Catch basin and grease trap maintenance
- Emergency plumbing services
- Residential plumbing services
- Commercial plumbing services
- Gas line services
- Leak detection
- Flood protection
Use Cases
Address emergency plumbing issues 24/7; Perform routine maintenance for residential plumbing; Handle complex commercial plumbing repairs; Install and maintain sump pumps; Conduct inspections and repairs for sewer lines
Customer Success Story
Customer reviews for Drain King plumbing services indicate a generally positive experience among clients, with some notable feedback:
- Professionalism and Knowledge - Many customers praised the professionalism and knowledge of the technicians. For instance, a review on Angie's List highlighted that the service went better than anticipated, especially during a holiday weekend, and noted the reasonable pricing.
- Quick Response Time - A Yelp review mentioned that a technician responded within three minutes and was flexible in accommodating the customer's schedule.
- Quality of Work - HomeAdvisor reviews reflected satisfaction with the installation of a water treatment system and a new hybrid water heater, emphasizing great communication throughout the process. Negative Feedback:
- Mixed Ratings - While some reviews were highly positive, others reflected a more average experience, with a Yelp rating of 3.7 based on three reviews, indicating that not all customers had a stellar experience.
- Limited Negative Comments - Specific negative feedback was not prominently featured in the reviews accessed, suggesting that while there may be some dissatisfaction, it is less frequently reported.
Overall, Drain King appears to have a strong reputation for quality plumbing services, with a high rating of 4.9 based on 130 reviews, indicating a solid level of customer satisfaction.
Other Considerations
Veteran-owned business; Minority-owned business; Fully licensed and insured; Over 40 years of experience in plumbing services
Service Areas
Drain King Sewer & Plumbing provides plumbing services in Chicago and the surrounding suburbs.
