Dealer-FX Analysis
What is Dealer-FX?
Dealer-FX provides integrated service lane software for automotive dealerships, linking scheduling, service write-up, and customer experience. The ONE Platform offers bi-directional DMS integration and exclusive access to Snap-on's EPC5 and Mitchell 1 ProDemand tools. It is the preferred technology provider for Stellantis, Nissan, Toyota, and other major OEMs in North America.
Location
Markham, Canada
Employees
201-500
Founded
2007
Product Features & Capabilities
- ONE Platform for end-to-end service lane operations
- Digital MPI with customizable templates
- Bi-directional DMS integration
- Mobile customer solutions
- Electronic Parts Catalog (EPC5)
- Mitchell 1 ProDemand
- Blueprint BDC Consulting
- Total Service Marketing
Use Cases
Manage service scheduling from appointment to delivery; Automate vehicle write-up with digital MPI; Streamline technician workflows with real-time repair information; Enable digital payments for customers; Improve retention with personalized marketing campaigns; Optimize BDC training and recruitment; Reduce manual data entry with centralized command center
Other Considerations
Preferred service technology provider for Stellantis, Nissan, Toyota, Lexus, Mitsubishi, GM, Kia, and Hyundai; Exclusive integration with Snap-on EPC5 and Mitchell 1 ProDemand; Backed by Snap-on Incorporated, a $3.7B S&P 500 company; Trusted by thousands of dealerships across North America; Field-based Fixed Operations Consultants available for support
See something that needs updating? Suggest edits to this profile.