Cotera automates customer experience insights from support tickets and feedback, helping teams improve service delivery and customer satisfaction.
Founded
2021
Investors
Domain Associates
Foundry
Y Combinator
YC Batch
W22
Product Features & Capabilities
AI workflows, AI copilot, real-time customer insights, automated ticket tagging, sentiment analysis, actionable dashboards, integration with data warehouses, pre-made mini agents for CX tasks, alerts for customer feedback.
