Comfort Matters Heating & Cooling Analysis
What is Comfort Matters Heating & Cooling?
Comfort Matters Heating, Cooling, & Plumbing offers a comprehensive range of HVAC services, including:
- Air Conditioning
- - Installation, maintenance, and repair of air conditioning systems.
- Heating
- - Installation, maintenance, and repair of gas furnaces, heat pumps, boilers, radiant floor heating, and ductless systems.
- Indoor Air Quality
- - Services aimed at improving the air quality within homes.
- Duct Services
- - Services related to air ducts, including duct cleaning and installation of zone control systems.
- Commercial Services
- - Tailored heating and cooling solutions for commercial properties.
The company emphasizes integrity and quality in their work, ensuring attention to detail and customer satisfaction, backed by a 100% money-back guarantee.
Industry
Residential
Years In Business
18
Pricing
32% higher than average
Customer Success Story
Customer reviews for Comfort Matters Heating, Cooling, & Plumbing highlight a mix of positive and negative aspects regarding their HVAC services:
- Professionalism and Responsiveness - Many customers appreciate the professionalism and responsiveness of the staff. They report that technicians are knowledgeable, friendly, and courteous, making the service experience pleasant.
- Quality of Work - Reviews frequently mention the high quality of work performed, particularly in AC and furnace replacements. Customers have noted improvements in efficiency and reductions in power bills after service.
- No Pressure Sales - Customers value that the company does not engage in high-pressure sales tactics or upselling, which contributes to a trustworthy service experience.
- High Ratings - The company has received high ratings on various platforms, including a 4.9 rating on Angi and a 4.8 rating on Facebook, indicating a strong overall customer satisfaction. Negative Aspects:
- Service Delays - Some reviews mention delays in service or scheduling, which can be frustrating for customers needing urgent repairs.
- Pricing Concerns - A few customers have expressed concerns about pricing, feeling that some services were more expensive than expected, although this is not a widespread complaint.
- Limited Availability - There are mentions of limited availability during peak seasons, which can lead to longer wait times for service.
Overall, Comfort Matters Heating, Cooling, & Plumbing is generally well-regarded for its HVAC services, with a strong emphasis on customer satisfaction and quality work.
Service Areas
Comfort Matters Heating, Cooling, & Plumbing provides HVAC services primarily in Maple Grove, MN, and the Greater Minneapolis North West Metro area.
Certifications
Comfort Matters Heating, Cooling, & Plumbing holds a business license number of 1373824-2, issued by the Minnesota Secretary of State. However, specific details about additional certifications or licenses related to HVAC services were not found.
