Chem-Dry Analysis

Chem-Dry has received a mix of positive and negative customer reviews regarding their carpet cleaning services. **Positive Feedback:** 1. Many customers praise the effectiveness of the cleaning process, noting that it successfully removes tough stains and leaves carpets looking brand new. For instance, one review highlighted that a technician was able to eliminate very stubborn stains, resulting in a carpet that looked as good as new. 2. Customers often commend the quick drying time, with reports of carpets being dry within 1-2 hours after cleaning, which is appreciated by those with busy households. 3. The professionalism and friendliness of the staff are frequently mentioned, with customers feeling satisfied with the service provided. **Negative Feedback:** 1. Some customers have expressed dissatisfaction with the pricing, feeling that it is on the higher side compared to other carpet cleaning services. 2. There are occasional complaints about the effectiveness of the cleaning not meeting expectations, with some customers reporting that certain stains were not completely removed. 3. A few reviews mention issues with scheduling and communication, indicating that there were delays or misunderstandings regarding appointment times. Overall, Chem-Dry maintains a generally positive reputation, with an average rating of 4.6 out of 5 based on numerous reviews, indicating that most customers are satisfied with their services.