Chatwoot Analysis: $1.6M Raised
What is Chatwoot?
Chatwoot is an open-source, cloud-based customer engagement platform that allows businesses to manage customer conversations across multiple channels. Its unique approach combines AI capabilities with omnichannel support, enabling businesses to streamline their customer service operations. This results in improved response times and enhanced customer satisfaction.
HQ Country
Dover, United States
Employees
1-10
Founded
2020
Industry
SaaS, AI/ML
Product Features & Capabilities
- AI-powered assistant for customer support
- Omnichannel support desk for various platforms
- Customizable live chat widget for branding
- API for custom integrations
- Knowledge base for self-service support
How much Chatwoot raised
Seed - $1.6 million
September 2021Lead Investor: Goat Capital, Uncorrelated Ventures, and others.
