Certus AI Analysis: $500K Raised
What is Certus AI?
Certus AI provides a restaurant voice AI agent that answers calls around the clock and takes orders, reservations, and catering requests. The system forwards calls to a dedicated number, speaks with customers, upsells add-ons, and injects completed tickets into restaurant POS and KDS systems. The website says restaurants can go live in 48 hours and keep their existing phone number.
Location
San Francisco, United States
Employees
1-10
Founded
2025
Industry
B2B
AI Category
AI-native
YC Batch
S25
YC Partner
Tyler Bosmeny
Product Features & Capabilities
- AI phone agent for handling customer calls
- Integration with over 45 POS systems
- Multilingual support for diverse customer inquiries
- Secure phone payment processing
- Real-time metrics dashboard for performance tracking.
Use Cases
Answer customer calls to prevent missed orders; Upsell menu items to increase average order value; Manage reservations and event inquiries efficiently; Process payments securely over the phone; Provide customer support in multiple languages.
How much Certus AI raised
Funding - $500,000
Who are the founders of Certus AI
GS
Gurveer Singh
Co-founder & CEO
Product Description
Certus AI specializes in providing voice AI solutions specifically designed for the restaurant industry. Their main product is an AI phone agent that offers several key features and benefits:
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24/7 Phone Host: The AI assistant operates around the clock, ensuring that customer calls are answered instantly without any wait time, which enhances customer service.
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POS Integration: Certus AI integrates with over 45 point-of-sale (POS) systems, allowing orders to be sent directly to the restaurant's system, streamlining operations.
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Multilingual Support: The service can handle inquiries in over 10 languages, providing accurate and friendly responses, which is particularly beneficial for diverse customer bases.
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Revenue Recovery: By ensuring that every customer call is answered, Certus AI helps restaurants recover lost revenue, with claims of recovering "6-figures per year in lost revenue."
These features collectively improve operational efficiency and customer satisfaction, making Certus AI a valuable partner for restaurant owners looking to enhance their call handling and order management processes.
Other Considerations
Backed by Y Combinator; Claims to help restaurants recover six figures in lost revenue annually; Offers a simple three-step onboarding process.
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