Carpet Culture Analysis
What is Carpet Culture?
Handmade rugs and restoration services in NYC
Employees
1-10
Founded
2003
Industry
Residential
Years In Business
25
Product Features & Capabilities
- Luxury area rugs
- Traditional rugs
- Modern designs
- Rug cleaning services
- Rug restoration services
- Rug rentals
Use Cases
Purchase luxury area rugs for home decor; Rent rugs for events or staging; Clean and restore antique rugs; Customize rugs to specific sizes; Provide rug pads for added comfort
Pricing
$300
Customer Success Story
Customer reviews for Carpet Culture's carpet cleaning service reflect a generally positive experience among clients. Many customers praise the quality of service, noting that the staff is knowledgeable and professional. For instance, one review highlighted that Carpet Culture is the best place in NYC for carpet repair and maintenance, with a rating of 4.7 out of 5 based on 84 reviews on Yelp. Customers have expressed satisfaction with the cleaning results, stating that their carpets looked revitalized after the service.
However, there are some negative comments as well. A few customers mentioned issues with scheduling and communication, indicating that there were delays or misunderstandings regarding appointment times. Additionally, while many found the pricing reasonable, some felt that it was on the higher side compared to other local services.
Overall, Carpet Culture appears to provide high-quality carpet cleaning services, but potential customers should be aware of possible scheduling challenges.
However, there are some negative comments as well. A few customers mentioned issues with scheduling and communication, indicating that there were delays or misunderstandings regarding appointment times. Additionally, while many found the pricing reasonable, some felt that it was on the higher side compared to other local services.
Overall, Carpet Culture appears to provide high-quality carpet cleaning services, but potential customers should be aware of possible scheduling challenges.
Other Considerations
Serves clients in NYC and Brooklyn; Offers free shipping on all purchases; Provides white glove delivery services; Over 500 positive customer reviews
Special Offers
Carpet Culture currently offers free rug cleaning and repair services, which includes free pick-up and drop-off. This promotion emphasizes their commitment to customer convenience and satisfaction.
Service Area
Carpet Culture operates its carpet cleaning service in New York City, Connecticut, and Long Island.
