Steam Pro NYC Carpet, Rug and Upholstery Cleaning Analysis

Customer reviews for Steam Pro NYC Carpet, Rug and Upholstery Cleaning reflect a generally positive experience among clients, with an average rating of around 4.8 out of 5 stars across various platforms. **Positive Feedback:** - Many customers praised the professionalism and courtesy of the staff. For instance, one review highlighted that Rob and his team did an excellent job cleaning both a sofa and carpet, emphasizing the ease of communication and overall satisfaction with the service. - Another review noted that the results were impressive, with a white couch looking like new after cleaning, showcasing the effectiveness of their services. - The company has received high ratings on platforms like Yelp and Facebook, with one customer stating they would definitely recommend the service. **Negative Feedback:** - While the reviews are predominantly positive, some customers mentioned issues with scheduling and availability, indicating that it might be challenging to book appointments during peak times. - A few reviews pointed out that while the cleaning was effective, the pricing could be on the higher side compared to other local services. Overall, Steam Pro NYC Carpet, Rug and Upholstery Cleaning is well-regarded for its quality of service, though potential customers should be aware of possible scheduling challenges.