CareRev Analysis
What is CareRev?
Staffing marketplace connecting healthcare professionals and facilities
Employees
201-500
Founded
2015
Industry
Healthcare
Product Features & Capabilities
- Staffing marketplace platform for healthcare professionals
- Tech-enabled solutions for flexible scheduling
- Direct communication tools for healthcare facilities and staff
- On-demand workforce access for hospitals
- Real-time shift booking and management.
Use Cases
Schedule shifts flexibly based on personal availability; Fill staffing gaps in healthcare facilities quickly; Connect with local healthcare professionals for immediate staffing needs; Manage workforce efficiently with technology; Enhance patient care through improved staffing solutions.
Other Considerations
Certified by The Joint Commission; Trusted by health systems nationwide; Increased fill rate by 57% for a client case study.
Customer Support Options
CareRev offers several customer support options for users of its workforce management software. Users can contact support through the following channels:
- Phone Support - Users can call CareRev at (415) 223-9964 for immediate assistance.
- Email Support - Users can reach out via email at help@carerev.com. When emailing, it's recommended to include the user's full name and the type of support requested (e.g., shift inquiries, credentialing, payments, or product questions).
- Support Form - Users can submit a request through a support form on the CareRev website, with an expected response time of within 24 hours.
- FAQs - The website also features a Frequently Asked Questions section that may provide quick answers to common inquiries.
These support options are designed to assist users with various issues related to the CareRev platform.
Integrations
CareRev's workforce management software supports integration with UKG Dimensions, a platform for human capital management, payroll, HR service delivery, and workforce management solutions. This integration allows staffing managers to post open shifts from UKG Dimensions directly to CareRev's platform, streamlining staffing management workflows. However, specific details about other HR systems or payroll tools integrated with CareRev's software were not found.
User Reviews
User reviews for CareRev's workforce management software reflect a mix of positive and negative feedback:
- Flexibility and Control - Many users appreciate the flexibility of scheduling shifts according to their availability. They enjoy the ability to pick up shifts that fit their personal lives, which enhances their work-life balance.
- Timely Payments - Users have reported that their paychecks are consistently accurate and delivered on time, which is a significant advantage for independent contractors.
- User Interface - The app is often praised for its user-friendly interface, making it easy to navigate and manage shifts. Negative Feedback:
- Lack of Benefits - A common complaint is the absence of traditional employee benefits, as many users are classified as independent contractors (1099), which can be a drawback for those seeking job security and benefits.
- Mixed Company Culture - Reviews on platforms like Glassdoor indicate a divided opinion on company culture, with some employees expressing dissatisfaction with management and overall work environment.
- Variable Job Security - Some users have noted concerns about job stability and the unpredictability of available shifts, which can be stressful for those relying on consistent income.
Overall, while CareRev offers significant flexibility and a positive user experience, the lack of benefits and mixed reviews on company culture are notable drawbacks.
