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Capterra Analysis

What is Capterra?

Manufacturing software is designed to streamline and enhance the production process in various industries. Key features typically include: 1. **Production Scheduling**: Helps in planning and managing production timelines effectively. 2. **Bill of Materials (BOM)**: Provides a comprehensive list of materials and components needed for manufacturing. 3. **Inventory Management**: Tracks inventory levels, orders, sales, and deliveries to optimize stock levels. 4. **Order Management**: Facilitates the processing of customer orders from receipt to fulfillment. 5. **Quality Control**: Ensures that products meet certain standards and specifications throughout the manufacturing process. 6. **Reporting and Analytics**: Offers insights into production efficiency, costs, and other critical metrics to aid decision-making. These functionalities aim to improve efficiency, reduce costs, and enhance overall productivity in manufacturing operations.

HQ Country
Arlington, United States
Employees
51-200
Founded
1999
Industry
Telecom
Deployment Type
Hybrid
Market Position
Leader
Target Company Size
Medium

Product Features & Capabilities

  • Software comparison tools with user reviews
  • In-depth software evaluations based on features and pricing
  • Access to independent research and insights
  • User-generated reviews for informed decision-making
  • Comprehensive software category listings for various industries.

Pricing

  1. Subscription Pricing - Users pay monthly or yearly fees, often based on the number of users or projects. - **Per User**: Pricing based on the number of users, which can be flat or tiered. - **Tiered Pricing**: Different pricing tiers based on features, with higher tiers offering more advanced functionalities. - **Freemium**: Basic features are free, with premium features available for a fee.
  2. One-Time Fee - A single upfront cost for a lifetime license, typically for on-premise software.
  3. Pay-as-You-Go - Charges based on actual usage rather than a flat fee.
  4. Per Project or Per Unit - Pricing based on the number of projects managed or units handled.

Investment Focus

Consumer Goods

Other Considerations

Founded in 1999; Hosts over 2.5 million verified user reviews; Part of Gartner Digital Markets.

Integrations

Capterra integrates with a variety of tools and platforms, allowing users to automate workflows and streamline data collection. Notable integration capabilities include connections with over 100 applications, such as CRMs like HubSpot, Salesforce, and Pipedrive, as well as sales tools like Clearbit, Fathom, Gong, and Apollo. Additionally, it connects with productivity apps such as Notion, Slack, and Microsoft Office. Capterra also allows users to enrich company data by accessing its extensive software and service listings through integrations with platforms like Clay, which utilizes the Zenrows API for detailed company information retrieval.

User Reviews

  1. Ease of Use - Many users appreciate the user-friendly interfaces of software like UpKeep (rated 4.6) and Limble (rated 4.8), which simplify tasks such as work order management and asset tracking.
  2. Customer Service - High ratings for customer support are noted, particularly for Limble (4.9) and eWay-CRM (4.6), indicating that users feel supported when issues arise.
  3. Comprehensive Features - Software like Odoo and Fishbowl are praised for their extensive functionalities, including inventory management and integrated business applications. ### Key Cons:
  4. Customer Support Issues - Some software, such as Odoo (3.9 for customer service), has received criticism for inadequate support, which can hinder user experience.
  5. Learning Curve - Users have reported challenges with the complexity of features in software like Fishbowl, indicating a steep learning curve for new users.
  6. Feature Limitations - Certain platforms, while effective, have been noted to lack depth in specific features compared to competitors, leading to mixed reviews.

Recent News

Recent developments for SpikeFli Analytics indicate that the company has seen significant revenue growth, reaching $409.6K in 2024, up from $270.8K in 2023. This growth reflects a steady increase in revenue over the past few years, showcasing the company's expanding presence in the telecom and IT expense management sector. Users have reported substantial savings using their platform, which is praised for its user-friendly interface and effective cost management capabilities.

Services

SpikeFli Analytics offers several key services in telecom expense management, including:

  • Advisory Services: Expert guidance on managing telecom expenses.
  • Vendor Management: Managing relationships and contracts with telecom vendors.
  • Invoice Processing: Streamlining and automating the handling of telecom invoices.
  • Contract & Invoice Management: Overseeing contracts and invoices to ensure compliance and accuracy.
  • Procurement Strategy: Developing strategies for efficient procurement of telecom services.

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