Joseph Giannone Heating & Air Conditioning Inc. Analysis
What is Joseph Giannone Heating & Air Conditioning Inc.?
Joseph Giannone Heating & Air Conditioning Inc. offers a comprehensive range of HVAC services, including: 1. **Heating Services**: - Installation and replacement of gas and electric furnaces. - Repair services for heating systems, including boilers and heat pumps. - Maintenance services to ensure optimal performance of heating systems. 2. **Cooling Services**: - Complete installation and replacement of central air conditioning systems. - Repair services for existing air conditioning units. - Installation of air purification systems to enhance indoor air quality. 3. **Emergency Services**: - 24/7 availability for emergency plumbing, heating, or cooling services. 4. **Maintenance and Repairs**: - Regular maintenance services to prolong the life of HVAC systems. - Upfront pricing to avoid surprises during service calls. - Financing options available, including 0% financing for services. The company emphasizes customer convenience by scheduling repairs and installations at times that suit the customer.
Pricing
Customer Success Story
Customer reviews for Joseph Giannone Heating & Air Conditioning Inc. reflect a mix of positive and negative experiences. **Positive Aspects:** - Some customers appreciate the promptness and professionalism of the technicians. They have noted that the staff is knowledgeable and provides thorough explanations of the services performed. - The company has been recognized for its long-standing presence in the community, which adds to its credibility. **Negative Aspects:** - On platforms like Yelp, the company has received a low rating of 2.3 out of 5, indicating dissatisfaction among some customers. Common complaints include issues with service reliability and communication. - Some reviews mention delays in service and dissatisfaction with the resolution of complaints, suggesting that customer service could be improved. Overall, while there are positive remarks about the quality of work and professionalism, there are significant concerns regarding customer service and reliability that potential clients should consider.
