BuildingLink Analysis
What is BuildingLink?
BuildingLink serves over 6,000 properties globally with a comprehensive suite of tools for property management, resident communication, and maintenance operations. The platform includes 25+ modules for maintenance tracking, payments, amenity reservations, and front-desk operations. It is used by leading residential communities including Avalon Bay, Boston Residential, and The Ritz-Carlton Residences.
Location
New York, United States
Employees
51-200
Founded
2000
Product Features & Capabilities
- Community management software with 25+ modules
- Maintenance tracking and work orders
- Resident portal and mobile app
- Package tracking and delivery management
- Front desk operations with incident reporting and key management
- Communications tools including email, SMS, and announcements
- Analytics and reporting dashboard
- Smart key management with KeyLink hardware system including 140- and 224-slot base systems
- Custom mobile apps and autodialer
Use Cases
Manage maintenance requests and work orders across 6,000+ properties; Automate resident communications via email, SMS, and announcements; Track package deliveries and manage delivery details; Handle incident and service requests from residents; Monitor resident preferences and activity through the resident portal; Conduct preventative maintenance and inspections; Generate operational reports and analytics for board members; Manage resident and unit directories
Other Considerations
Serves over 6,000 properties globally; Used by Avalon Bay, Boston Residential, The Ritz-Carlton Residences, and Barratt Developments; 25 years of industry experience; 7,000+ communities use the platform; Includes KeyLink hardware system with 140- and 224-slot base units; Offers custom mobile apps and branding tools; 20% discount for existing customers; 10% annual hardware warranty included in first year
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