Broadly Analysis
What is Broadly?
Broadly is an AI-powered platform designed for local service businesses to enhance their online reputation. Their unique approach integrates seamlessly into existing workflows, allowing businesses to focus on growth while managing customer interactions effectively. This results in improved customer engagement and increased revenue for local businesses.
Employees
51-200
Founded
2014
Industry
SaaS, MarTech, AI/ML
Parent Company
Vendasta
Latest Funding Round Size
Series B
Parent Company Website
Public Company Status
Private
Product Features & Capabilities
- AI Web Chat for 24/7 customer support
- Automated review management for consistent feedback
- Customer engagement through SMS and email automation
- Local SEO tools for improved search visibility
- Social media management for enhanced online presence.
Use Cases
Automate customer review requests after service completion; Engage customers via SMS for quick responses; Schedule appointments through self-service options; Monitor online reputation across multiple platforms; Analyze digital advertising performance in one place.
Other Considerations
Chosen as Vendor of the Year by Neighborly franchises; Supports thousands of local businesses; Notable client success stories highlighted on the website.
