Big Guys Carpet Cleaning Analysis

Customer reviews for Big Guys Carpet Cleaning reflect a generally positive experience among clients, with many praising the quality of service and professionalism. **Positive Feedback:** 1. **Quality of Work**: Many customers have expressed satisfaction with the results, noting that their carpets and rugs look significantly better after cleaning. One review highlighted that the rugs were "stain-free and looked better than expected." 2. **Professionalism**: Reviews frequently mention the punctuality and professionalism of the staff. Customers appreciate the promptness in service and the thoroughness of the cleaning process. 3. **Affordability**: Several reviews indicate that the pricing is reasonable for the quality of service provided, making it a recommended choice for carpet cleaning. **Negative Feedback:** 1. **Limited Negative Reviews**: While the majority of reviews are positive, there are fewer negative comments. Some customers mentioned minor issues with scheduling or communication, but these were not widespread. 2. **Expectations vs. Reality**: A few reviews suggested that while the service was good, it did not meet their high expectations in terms of stain removal for particularly tough stains. Overall, Big Guys Carpet Cleaning has a strong reputation for delivering quality carpet cleaning services in Hoboken and New York, with a high average rating across various platforms.