What is Avoca?
Avoca specializes in providing AI-driven customer service representatives for home service businesses. Their technology allows for 24/7 customer interaction, ensuring no leads are missed. This approach significantly enhances booking rates and customer satisfaction for their clients.
Location
New York City, United States
Funding Category
Not specified
Latest Funding Round Size
Multimillion
Public Company Status
Private
Recent Venture Round Amount
$2,000,000
Product Features & Capabilities
- 24/7 AI customer service representatives
- seamless integration with CRM systems
- automated call handling and scheduling
- real-time analytics for performance improvement
- personalized customer interactions tailored to business needs.
How much Avoca raised
Lead Investor: Y Combinator
Lead Investor: Silicon Valley investors, including Y Combinator
Other Considerations
Notable clients include Aire Serv and Reliable Comfort; Customers report up to 90% booking rates; Demonstrated average 12% increase in booking rates within three months.