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Aspen Hill Plumbing Analysis

What is Aspen Hill Plumbing?

Plumbing services with a focus on customer care

Location
2238 Distribution Cir, Silver Spring, Maryland 20910, United States
Employees
1-10
Industry
Residential
Emergency Services
No
Years In Business
14

Product Features & Capabilities

  • Plumbing repairs
  • Water heater replacement
  • Toilet replacement
  • Gas line work
  • Water/sewer line rerouting

Pricing

Aspen Hill Plumbing has a pricing structure where the rates are as follows: $158 for the first half hour of service and $79 for every additional half hour. Customers are provided with a two-hour window for arrival, and the service includes a 15-20 minute notification before the technician arrives. The company is noted to have prices that are approximately 23% higher than the average for plumbing services in the area.

Customer Success Story

Customer reviews for Aspen Hill Plumbing reflect a generally positive experience among clients, highlighting their professionalism, responsiveness, and quality of work. **Positive Feedback:** 1. Many customers praise the company for being professional and courteous. They appreciate the ease of scheduling appointments and the reasonable pricing. For instance, one review states, "This is a good company. Their plumbers are professional, courteous, and do a great job" (source: Aspen Hill Plumbing Testimonials). 2. The company has high ratings on platforms like Yelp (4.7/5 from 61 reviews) and Angi (4.9/5 from 205 reviews), with customers noting that they provide excellent service and honest advice (source: Yelp, Angi). 3. Clients have mentioned that the plumbers are reliable and pleasant to deal with, making the overall experience smooth and satisfactory (source: Checkbook). **Negative Feedback:** While the reviews are predominantly positive, there are some mentions of dissatisfaction regarding specific service experiences, although detailed negative reviews were not prominently featured in the search results. The BBB profile indicates that they are not accredited, which may raise concerns for some potential customers (source: BBB). Overall, Aspen Hill Plumbing appears to maintain a strong reputation in the Silver Spring area, with a focus on customer satisfaction and quality service.

Other Considerations

Served clients in the Silver Spring area for over 14 years; Gained reputation through customer referrals; Partnered with major plumbing product vendors

Service Areas

Aspen Hill Plumbing primarily serves the Silver Spring area in Maryland. However, specific details about additional geographical areas or regions served were not found in the available sources.

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