What is Ariglad?
Ariglad specializes in automating the creation and updating of knowledge bases. By analyzing customer support tickets and product release notes, it identifies gaps and suggests improvements. This approach enhances customer support efficiency and satisfaction.
HQ Country
Vancouver, Canada
Product Features & Capabilities
- Auto-creation of knowledge base articles from support tickets
- Identification and suggestion of knowledge gaps in existing articles
- Merging of duplicate articles for streamlined navigation
- Analysis of customer inquiries to build knowledge bases
- Integration with Slack for real-time updates.