Aptean Analysis
What is Aptean?
Industry-specific software solutions for operational excellence
Employees
1001-5000
Founded
2012
Deployment Type
Hybrid
Target Company Size
Medium
Product Features & Capabilities
- ERP solutions for manufacturing and distribution
- Supply chain management software with real-time visibility
- Quality management systems ensuring compliance and efficiency
- Business intelligence tools for data-driven decision making
- Customer relationship management tailored for specific industries.
Use Cases
Streamline manufacturing processes with integrated ERP solutions; Optimize supply chain operations for improved efficiency; Ensure compliance with quality management systems; Leverage business intelligence for strategic insights; Enhance customer engagement through tailored CRM solutions.
Pricing
Aptean's pricing model varies based on the specific software solution and user requirements. Generally, their ERP pricing starts at approximately $250 per user per month. Some solutions may also have tiered pricing based on the number of users and modules required, with monthly subscription fees ranging from $999 to $4,999. Additionally, certain products may offer free trials or require a one-time fee for implementation, but specific details often require direct contact with Aptean for accurate quotes.
Investment Focus
Food & Beverage
Other Considerations
Serves over 4,000 customers globally; Recognized for industry-specific expertise; Offers solutions across multiple sectors including food and beverage, pharmaceuticals, and manufacturing.
Integrations
- Aptean ERPs - Their CRM software integrates seamlessly with Aptean ERP solutions, enhancing data flow and operational efficiency.
- Microsoft Outlook
- Cloud-native plug-ins
- Aptean Ship
Customer Support Options
Aptean offers several customer support options for users of their software, including:
- Phone Support: Available in North America at +1 (855) 411-2783 and for specific products like Activplant MES at +1 (877) 528-7217.
- Email Support: Users can reach out via email for assistance.
- Live Chat: Aptean provides live chat support for immediate assistance.
- Knowledge Base: Users have access to a knowledge base for self-service support.
These options ensure that users can receive help through various channels depending on their needs.
User Reviews
User reviews for Aptean's manufacturing software highlight several key pros and cons:
- Customizability - Users appreciate the software's ability to be tailored to specific business needs, allowing for a more personalized experience.
- User-Friendly Interface - Many reviews mention that the software is easy to navigate, which helps in reducing the learning curve for new users.
- Strong Reporting Features - The reporting capabilities are often praised as being robust and effective for data analysis and decision-making.
- Good Customer Support - Users have reported positive experiences with customer service, noting that support teams are responsive and helpful in troubleshooting issues. Cons:
- Steep Learning Curve - Some users have found the initial setup and learning process to be challenging, particularly for those unfamiliar with ERP systems.
- User Interface Issues - A few reviews mention that the user interface can be difficult to navigate, which can hinder efficiency.
- Limited Analytics Features - Some users expressed disappointment with the lack of advanced analytics options, which they feel are necessary for data-driven decision-making.
- Variable Performance - There are mentions of performance issues, particularly when the software is not fully customized to the user's specific operational needs.
Overall, while Aptean's manufacturing software is well-regarded for its flexibility and support, potential users should be aware of the challenges related to its complexity and user interface.
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