Aptean Analysis
What is Aptean?
Industry-specific software solutions for operational excellence
Location
Indianapolis, Indiana, United States
Employees
1001-5000
Founded
2012
Deployment Type
Hybrid
Target Company Size
Medium
Product Features & Capabilities
- ERP solutions for manufacturing and distribution
- Supply chain management software with real-time visibility
- Quality management systems ensuring compliance and efficiency
- Business intelligence tools for data-driven decision making
- Customer relationship management tailored for specific industries.
Pricing
Aptean's pricing model varies based on the specific software solution and user requirements. Generally, their ERP pricing starts at approximately $250 per user per month. Some solutions may also have tiered pricing based on the number of users and modules required, with monthly subscription fees ranging from $999 to $4,999. Additionally, certain products may offer free trials or require a one-time fee for implementation, but specific details often require direct contact with Aptean for accurate quotes.
Investment Focus
Food & Beverage
Other Considerations
Serves over 4,000 customers globally; Recognized for industry-specific expertise; Offers solutions across multiple sectors including food and beverage, pharmaceuticals, and manufacturing.
Integrations
- Aptean ERPs - Their CRM software integrates seamlessly with Aptean ERP solutions, enhancing data flow and operational efficiency.
- Microsoft Outlook
- Cloud-native plug-ins
- Aptean Ship
Customer Support Options
Aptean offers several customer support options for users of their software, including:
- Phone Support: Available in North America at +1 (855) 411-2783 and for specific products like Activplant MES at +1 (877) 528-7217.
- Email Support: Users can reach out via email for assistance.
- Live Chat: Aptean provides live chat support for immediate assistance.
- Knowledge Base: Users have access to a knowledge base for self-service support.
User Reviews
- Customizability - Users appreciate the software's ability to be tailored to specific business needs, allowing for a more personalized experience.
- User-Friendly Interface - Many reviews mention that the software is easy to navigate, which helps in reducing the learning curve for new users.
- Strong Reporting Features - The reporting capabilities are often praised as being robust and effective for data analysis and decision-making.
- Good Customer Support - Users have reported positive experiences with customer service, noting that support teams are responsive and helpful in troubleshooting issues. **Cons:**
- Steep Learning Curve - Some users have found the initial setup and learning process to be challenging, particularly for those unfamiliar with ERP systems.
- User Interface Issues - A few reviews mention that the user interface can be difficult to navigate, which can hinder efficiency.
- Limited Analytics Features - Some users expressed disappointment with the lack of advanced analytics options, which they feel are necessary for data-driven decision-making.
- Variable Performance - There are mentions of performance issues, particularly when the software is not fully customized to the user's specific operational needs.
