Eco-friendly carpet and upholstery cleaning services
Customer reviews for All Green Carpet Clean reveal a mix of positive and negative feedback. **Positive Feedback:** 1. Many customers appreciate the eco-friendly cleaning methods used by the company, highlighting that they are safe for children and pets. 2. Some reviews on platforms like Sitejabber indicate that customers found the service to be satisfactory, with ratings around 3.3 stars. Positive comments often mention the professionalism and friendliness of the staff, as well as the quality of the cleaning, with carpets looking brand new after service. 3. On Facebook, the company has a high recommendation rate of 96% from over 1,400 reviews, suggesting a significant number of satisfied customers. **Negative Feedback:** 1. A substantial number of reviews express dissatisfaction, particularly regarding pricing practices. Customers have reported experiences of being quoted low prices only to face much higher charges upon arrival, which has led to accusations of "bait and switch" tactics. 2. The company has a low rating of 1.4 on Yelp, with complaints about being overcharged and poor customer service. Some reviews describe the business as a scam, with claims of fraudulent practices regarding their certifications. 3. The Better Business Bureau (BBB) shows a concerning rating of 1.2, with multiple complaints about the legitimacy of their services and practices. Overall, while there are positive experiences, the negative feedback regarding pricing and service reliability is significant and should be considered by potential customers.