All Green Carpet Clean Analysis
What is All Green Carpet Clean?
Eco-friendly carpet and upholstery cleaning services
Employees
11-50
Founded
2015
Industry
Commercial
Years In Business
21
Product Features & Capabilities
- Carpet Cleaning
- Rug Cleaning
- Upholstery Cleaning
- Water Damage Restoration
- Air Duct Cleaning
- Tile and Grout Cleaning
- Sofa Cleaning
- Mattress Cleaning
- Spot and Stain Removal
- Pet Stain and Odor Removal
- Mold and Mildew Removal
Use Cases
Revitalize carpets for homes and businesses; Clean fine rugs with special attention; Restore upholstery to like-new condition; Provide emergency water damage restoration services; Remove pet stains and odors effectively
Pricing
$29 per room, $150-$200 average
Customer Success Story
Customer reviews for All Green Carpet Clean reveal a mix of positive and negative feedback.
Positive Feedback:
1. Many customers appreciate the eco-friendly cleaning methods used by the company, highlighting that they are safe for children and pets.
2. Some reviews on platforms like Sitejabber indicate that customers found the service to be satisfactory, with ratings around 3.3 stars. Positive comments often mention the professionalism and friendliness of the staff, as well as the quality of the cleaning, with carpets looking brand new after service.
3. On Facebook, the company has a high recommendation rate of 96% from over 1,400 reviews, suggesting a significant number of satisfied customers.
Negative Feedback:
1. A substantial number of reviews express dissatisfaction, particularly regarding pricing practices. Customers have reported experiences of being quoted low prices only to face much higher charges upon arrival, which has led to accusations of "bait and switch" tactics.
2. The company has a low rating of 1.4 on Yelp, with complaints about being overcharged and poor customer service. Some reviews describe the business as a scam, with claims of fraudulent practices regarding their certifications.
3. The Better Business Bureau (BBB) shows a concerning rating of 1.2, with multiple complaints about the legitimacy of their services and practices.
Overall, while there are positive experiences, the negative feedback regarding pricing and service reliability is significant and should be considered by potential customers.
Positive Feedback:
1. Many customers appreciate the eco-friendly cleaning methods used by the company, highlighting that they are safe for children and pets.
2. Some reviews on platforms like Sitejabber indicate that customers found the service to be satisfactory, with ratings around 3.3 stars. Positive comments often mention the professionalism and friendliness of the staff, as well as the quality of the cleaning, with carpets looking brand new after service.
3. On Facebook, the company has a high recommendation rate of 96% from over 1,400 reviews, suggesting a significant number of satisfied customers.
Negative Feedback:
1. A substantial number of reviews express dissatisfaction, particularly regarding pricing practices. Customers have reported experiences of being quoted low prices only to face much higher charges upon arrival, which has led to accusations of "bait and switch" tactics.
2. The company has a low rating of 1.4 on Yelp, with complaints about being overcharged and poor customer service. Some reviews describe the business as a scam, with claims of fraudulent practices regarding their certifications.
3. The Better Business Bureau (BBB) shows a concerning rating of 1.2, with multiple complaints about the legitimacy of their services and practices.
Overall, while there are positive experiences, the negative feedback regarding pricing and service reliability is significant and should be considered by potential customers.
Other Considerations
Serves clients nationwide; Offers 24/7 emergency services; Trained technicians certified in cleaning and restoration; Focus on organic cleaning methods
Service Area
All Green Carpet Clean operates in various geographical areas across the United States, specifically in California, Florida, Maryland, Massachusetts, New York, New Jersey, Pennsylvania, Virginia, and Washington State. Within these states, the service covers numerous counties and cities, including but not limited to Alameda County, Los Angeles, Marin County, Santa Clara County, Orange County, and San Francisco County.
Special Offers
- Senior Citizen Discount - $75 off (minimum $500) or 5% off (no minimum) on all cleaning services booked through All Green Carpet Cleaning.
- Carpet Cleaning Special - $29 per room for steam cleaning when you clean 3 or more rooms.
Certifications
All Green Carpet Clean holds certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC). Their technicians are IICRC certified, which indicates that they meet industry standards for cleaning and restoration services.
